Ultra electronics ID Card Printer Manuel d'utilisateur télécharger pdf (Page 43)

Troubleshooting (continued)

Should your printer require servicing, turn it off and unplug it and make inquiries at the

outlet where it was purchased.

TR Overheat

TR Broken

TR Sensor Broken

RR Overheat

RR Broken

RR Sensor Broken

Overcool

Head Overheart

EEPROM Broken

MG Unconnected

MG Mechanical

MG Hardware

MG Write

Hardware

MG Encode

EXT. Unconnected

MG Read

MG Comminucate

Error code Description of error Remedy

Retransfer roller overheating Turn the power off and then on again. Call for service if the

problem persists.

Retransfer roller malfunction Turn the power off and then on again. Call for service if the

problem persists.

Retransfer roller thermister

malfunction

Turn the power off and then on again. Call for service if the

problem persists.

Bend remedy roller overheating

error

Turn the power off and then on again. Call for service if the

problem persists.

Bend remedy roller malfunction Turn the power off and then on again. Call for service if the

problem persists.

Bend remedy roller thermister

malfunction

Turn the power off and then on again. Call for service if the

problem persists.

Overcool

The usage environment temperature is too low.

Use at the specified usage environment temperature.

(Call for service if the problem persists.)

Thermal head overheated

Turn the power off and leave the unit for about 10 minutes before

switching on again. (Call for service if the problem persists.)

EEPROM malfunction

Turn the power off and then on again. Call for service if the

problem persists.

MG connection error

Turn the power off and then on again. Call for service if the

problem persists.

MG mechanical error

Turn the power off and then on again. Call for service if the

problem persists.

MG hardware error

Turn the power off and then on again. Call for service if the

problem persists.

MG writing error

Check the type and direction of the magnetic cards and press

the “reset → enter buttons”. Call for service if the problem persists.

Hardware error Turn the power off and then on again. Call for service if the

problem persists.

MG encode error Check the direction of the magnetic cards.

Press the

“reset →

enter buttons”

and call for service if the problem persists.

Connected external device

malfunctioning

Check that the cable linking the external unit and the printer is

properly connected and press the “reset → enter buttons”.

Call for service if the problem persists.

MG reading error

Check the type and direction of the magnetic cards and press

the “reset → enter buttons”. Call for service if the problem persists.

MG communication error

Turn the power off and then on again. Call for service if the

problem persists.

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Ultra electronics ID Card Printer Manuel d'utilisateur Page 43

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